Refund & Cancellation Policy
How refunds and cancellations work.
Last updated: 30th July 2025
This policy explains refunds and cancellations for paid memberships on Friendora Dating Club, operated by Friendora. Your payment gateway may also require you to display this policy.
1. Membership purchases
Membership gives you access to our community for the period you pay for. Because access is granted immediately on payment, memberships are non-refundable - CHOOSE ONE AND STATE CLEARLY.
2. Cancellation
You may stop using the Service and ask us to delete your profile at any time by contacting us. If your plan is a recurring one, cancelling stops future charges; it does not refund the current period unless stated above.
3. How to request a refund
To request a refund (where eligible), email info@friendora.club from the address linked to your account, with your payment reference. We aim to respond within X business days. Approved refunds are returned to your original payment method within the timeframe set by our payment gateway.
4. Exceptions
We do not refund memberships that have been suspended or removed for a breach of our Terms & Conditions.